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Pricing and Billing
Do I have to pay sales tax?
  You only have to pay sales tax if you are in Texas.
I have a question on my charges.
  Click the My Account / Order Status link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service for further assistance.
I need a copy of my receipt/invoice.
  Click the My Account / Order Status link at the top right hand side of our site to print invoices.
When will my credit appear on my account?
  A credit should appear on your account within 7 - 10 days.
When will my credit card be charged?
  We do not complete a charge on your card until we physically ship your package. However, at the time that you place your order our system processes an authorization to your credit card, putting a hold on your account for 2 – 3 days in the amount of the order.

If an adjustment is made to the total of your order (such as adjusting shipping costs or adding a discount), you may see two charges simultaneously on your account. Only the adjusted amount will process, and the other hold will release within 2 -3 days.